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TIRTHA WANGI

Artistic Handicrafts from Bali
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Frequently Asked Questions – Balinese Wood Carvings & Handicrafts

Learn how to order handmade Balinese wood carvings, paintings, stone sculptures, and other traditional crafts from Bali, Indonesia.

How can I buy Balinese wood carvings or handicrafts from your website?

You can easily purchase handmade Balinese wood carvings, sculptures, paintings, and other traditional crafts directly from our website.

  1. Select your preferred product and purchase it securely using PayPal.

Or send us an inquiry:

  1. Login or Register.
  2. Select the product and click Add to Inquiry.
  3. Open Your Cart and click Send Inquiry.
  4. Check your inquiry status in the Inquiry History section.
  5. We will send the quotation and shipping details to your registered email.
  6. A 50% deposit is required before production begins.
  7. During production we provide weekly updates and photos.
  8. Once the order is finished, you will be notified to pay the remaining balance before shipping.
What payment methods do you accept for international orders?

We accept secure international payments through:

  • PayPal (recommended and safest)
  • Credit Card via PayPal
  • International Bank Transfer

PayPal provides buyer protection and secure payment processing for international customers purchasing Balinese handicrafts and wood carvings.

Do you ship Balinese handicrafts internationally?

Yes. We ship handmade Balinese wood carvings, paintings, stone sculptures, and furniture worldwide.

  1. Shipping is available via air freight or sea freight.
  2. Air freight is faster but slightly more expensive.
  3. Shipping costs depend on product weight and package dimensions.
  4. Sea freight is calculated based on shipment volume.
  5. Estimated delivery time by air: 5–10 business days.
  6. Estimated delivery time by sea: 30–40 days.
How does LCL (Less Container Load) sea shipping work?

LCL shipping allows international customers to ship smaller quantities of Balinese handicrafts without needing a full container.

  1. Goods are transported from Bali to Surabaya by truck.
  2. From Surabaya, shipments are forwarded to Singapore.
  3. Items wait in Singapore until a full container with the same destination is available.
  4. Full container shipments (20ft or 40ft) can be shipped directly from Bali.
  5. Shipping costs must be paid in advance.

Shipping costs usually include:

  • Trucking from Bali to Surabaya
  • Professional packing and wooden crating
  • Fumigation for export requirements
  • Export documentation and customs paperwork

Import duties or taxes may apply depending on your country's customs regulations.